Arbitrary targets, paired performance comparisons (this month - last month - same month last year), league tables, ‘trends’, KPI traffic lights.... the list of tools for numerical naivety is almost endless. The purpose of analysis is insight but most people don’t know how to recognise the insight they are looking for.
If you want to find out why Paul Hollingworth claims that most management information is worse than useless - and what you can do about it, then come the the Agile Yorkshire meeting on 13th December. This will be a rare opportunity to experience Dr W Edwards Deming’s famous ‘Experiment with Red Beads’, with someone who first did this experiment with Dr Deming over 20 years ago and has run it many times since then.
You may also be surprised to learn the correct answer to the question 2 + 2 = ?
Follow Paul on Twitter @HollingworthP